Shipping policy
FilterForce — Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders placed after 12 PM EST may be processed the following business day. You'll receive a confirmation email with tracking information once your order ships.
Shipping Time
Once shipped, orders typically arrive within 5-10 business days within the continental United States. Delivery times may vary during high-volume periods or due to carrier delays.
Shipping Rates
- Standard Shipping: Free on all first orders
Subscription Orders
If you're enrolled in our subscription program, your recurring orders will ship automatically according to your selected schedule. Discounted subscription pricing requires a minimum commitment of one recurring order following your initial order. After that minimum has been fulfilled, you're free to manage, pause, or cancel your subscription at any time through your account or by contacting us.
Shipping Destinations
We currently ship within the United States only.
Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse. Please allow 24-48 hours for tracking information to update.
Lost or Delayed Packages
If your order hasn't arrived within the expected timeframe, please contact us at tryfilterforce@icloud.com and we'll investigate with the carrier and make it right.
Incorrect Address
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we're happy to help if you catch the mistake before your order ships, contact us as soon as possible.